Lancashire Fire and Rescue Service is committed to the highest standard of quality information and every attempt has been made to present up to date and accurate information.

However, the Service gives no warranty as to the accuracy of the information on this web site and accepts no liability for any loss, damage or inconvenience caused as a result of reliance on such information.

Although the Service takes all reasonable measures to ensure that the information provided to it from third parties is not defamatory or offensive, the Service cannot control the content or take responsibility for pages maintained by external providers.

Lancashire Fire and Rescue Service will use its best endeavours to safeguard the privacy of its website visitors. The Privacy Policy explains the website data processing practices of Lancashire Fire and Rescue Service.



All information, images and associated material published on www.lancsfirerescue.org.uk, unless otherwise stated, are copyright protected, all rights reserved.

Reproduction of this material in any form is forbidden without the written permission of Lancashire Fire and Rescue Service. The law of England and Wales applies to the content of this website. Individual authors may hold intellectual property rights in some of this material.

Lancashire Fire and Rescue Service’s logo cannot be used in any form without written permission. Requests to use the symbol should be made to:    
Lancashire Fire and Rescue Service Headquarters
Corporate Communications Department
Garstang Road
Email: LFRSCorpComms@lancsfirerescue.org.uk

Privacy Policy

Your right to privacy is very important and we recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.

We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information.

Lancashire Fire and Rescue Service's website does not store or capture personal information, unless voluntarily offered (for example via Home Fire Safety Check booking form), but merely logs the user's IP address which is automatically recognised by the Web server.

We do not use cookies for collecting user information from the site and we will not collect any information about you except that required for system administration of the Web server.

Where the provision of personal data is required to enable us to provide a specific service to the user the details collected will only be used for the stated purpose.

To ensure people get the right services we may ask for further information such as age and any health requirements. This helps us to understand what people's needs are and who else may be able to help.

We work closely with other agencies, and may offer assistance from other agencies such as Councils, Health Services, Adult & Children's Services or charities and may for the purpose of making vulnerable people safer share personal information with other agencies. Those agencies may also share information with Lancashire Fire and Rescue Service.

There are some circumstances where we will not be able to or are not required to ask for agreement. This includes where the law requires us to contact other agencies, usually relating to crime or where there is a serious risk to personal safety.

Our website may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

We will not use information for marketing, and we will only use it for the purpose we collected it. We process information securely and follow the principles of the Data Protection Act 1998. We use secure methods when transferring the data and also apply appropriate retention periods. We also ensure that the data is disposed of securely when it is no longer required.

If we decide to change our privacy policy, we will post these changes on this page so that you are always aware of what information will be collected and how we intend on using it. Regardless of later updates, we will never use the information you submit under this current policy in a new way without first providing you an opportunity to opt-out or otherwise prevent that use.

If you want to know more details about how we use personal information, or if you would like to opt out of any of our services, please contact the Knowledge and Information Manager on 01772 866793.


Information we receive from partner organisations

Other agencies share information about people with Lancashire Fire and Rescue Service, where both parties have identified that the people concerned are at a higher risk from fire and other emergency incidents, in particular, fires in the home. This includes information from councils, housing providers, the police, the health service and charitable organisations.

For example; NHS England, the Royal College General Practitioners and Fire and Rescue Services (FRS) in England work together to share information (where relevant, proportionate and necessary) to allow fire service personnel to undertake home safety assessments for those people who would most benefit from a visit.

The majority of fire deaths in the UK occur amongst the elderly population. Older people are most vulnerable to fire and a number of other risks. A home visit from the FRS is proven to make them safer and can reduce risk significantly.

In one area of the United Kingdom where this work has been piloted since 2007, there has been a very significant reduction in fire deaths and injuries which has developed into a current trend well below the national average. So we know this work can save many lives.

The FRS and NHS will continue to work together in the future to ensure the visits undertaken by the FRS are effective in helping to make people safe and well.