Corporate Communication Strategy

Effective communication can help people understand what we do, how they can access our services and how they can do things differently to make themselves safer. Internally it can help our staff be clearer about our objectives and how their work can help achieve making Lancashire a safer place.

The objectives of the communication strategy are to:

* Ensure communication is an integral part of our strategic planning framework.
* Protect, build and measure public confidence and customer satisfaction.
* Facilitate greater community engagement and access to services from all parts of our diverse communities.
* Improve stakeholder understanding of LFRS and the role we can play in achieving success in delivering against shared objectives.
* Deliver community safety campaigns that raise awareness, improve understanding and change behaviour.
* Manage an internal communication framework that makes our workforce feel valued, informed and motivated.

The strategy contains further information about why these objectives are important to achieving the vision of the Serivce, and how activities will be delivered.

Download the Corporate Communication Strategy here.