Contacting the Fire and Rescue Service in an Emergency
If you are deaf or hard of hearing you can contact us in an emergency by using either our Minicom Service or our Emergency SMS Text Service.
Minicom Service – 01772 862328
The Minicom service will connect you straight through to an operator in our Control room.
EmergencySMS – 999
A national service has been developed by the RNID for people who are hard of hearing to contact the emergency services in an emergency by sending a text message. The service is open to all mobile network operator and is available throughout the UK and can be used to contact the Fire and Rescue Service, Police, Ambulance and Coastguard.
To use this service, you have to be registered with emergencySMS first, to register text ‘register’ to 999.
To find out more information, please click here or visit www.emergencysms.org.uk
Independent living – helping people stay safer
Anyone living in Lancashire can get a free home fire safety check from Lancashire Fire and Rescue Service where firefighters or fire safety staff visit you in your home to provide you with advice on fire safety, help you plan an escape route and fit a ten-year smoke alarm if necessary. If you have a hearing difficulty, we work with local authorities to fit a special type of smoke alarm which has vibrating pads and strobe lights designed to alert you if the alarm goes off – particularly if you are sleeping. Contact us to organise your free home fire safety check.
Download further Fire Safety Advice for People with sight hearing or mobility difficulties