• Freedom of Information Act

    The Freedom of Information Act (FOIA) provides the public with a general right of access to information recorded and held by public authorities.

    Our publication scheme and this website may provide you with the information you require, so please check this first.

    How to make a request for information under FOIA
    To be valid under FOIA the request must:

    • be made in writing by letter, email or fax;
    • have a full contact name and return address;
    • clearly and legibly describe what information is required;
    • contain details of the format you would like the information to be sent to you.

    You can make your request by post to:

    Freedom of Information Officer
    Lancashire Fire and Rescue Service
    Operational Risk Management Department
    Headquarters
    Garstang Road
    Fulwood
    Preston
    PR2 3RD

    By telephone 01772 866842

    By email: dp&foi@lancsfirerescue.org.uk

    We will respond to FOIA requests within 20 working days of receiving the request. If we are unable to do this we will contact you to explain why there is a delay and to let you know when you can expect a response.

    If you are requesting details of information that we may hold about yourself (your personal data) you will need to make a Data Subject Access Request.

    For more information about the Freedom of Information Act 2000 go to these external websites: www.informationcommissioner.gov.uk or www.justice.gov.uk

    If you have recently made an FOI request and you are unhappy with the information that you have received, you may wish to make an appeal or request a review of our decision. If you wish to do this, you should write to the Information Management Department at LFRS Headquarters or by email to dp&foi@lancsfirerescue.org.uk

    If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, The ICO cannot make a decision unless you have exhausted the complaints procedure provided by Lancashire Fire and Rescue Service. The Information Commissioner can be contacted at The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

  • Privacy Notice

    The recording of personal information following an incident.

    As required under the Fire and Rescue Services Act 2004, Lancashire Fire and Rescue Service will use the information supplied by you for purposes associated with the administration of incident information. This includes statistical analysis, incident reduction targeting and community safety initiatives.

    We may transfer all of the information we hold on you to third parties where we are required to do so by law. This may include the police, courts and local authorities. We may also transfer your information to organisations that carry out processing on our behalf, such as surveying companies that help us to research and analyse incidents for the purpose of making Lancashire safer.

    In addition to the above we may transfer your personal information to third parties acting on your behalf or on behalf of someone involved in the incident where this is relevant to them. This may include requests for incident reports that are received from loss adjustors, insurance companies, solicitors and other involved members of the public.

    Your data is held and processed in accordance with the principles and provisions of current Data Protection legislation. You are entitled to a copy of the personal data we hold on you via and can request this using a Subject Access Request.  Should you wish to receive a copy of the incident report please complete a Subject Access Form. This form is also available by contacting 01772 866810

    The recording of personal information in relation to a Home Fire Safety Check (HFSC)

    As required under the Fire and Rescue Services Act 2004, Lancashire Fire and Rescue Service will use the information supplied by you for purposes associated with the administration of the HFSC process. This includes statistical analysis, re-visits, and incident reduction targeting and community safety initiatives.

    We may transfer part of the information we hold on you to third parties where we are required to do so by law. This may include the police, courts and local authorities.

    In addition to the above we may transfer your personal information to third parties acting on your behalf or who may provide support to you following a HFSC. This may include our partner agencies, other organisations we work with, such as charities and commercial organisations who supply fire safety equipment.

    Your data is held and processed in accordance with the principles and provisions of the current Data Protection legislation. You are entitled to a copy of the personal data that we hold on you and can request this using a Subject Access Request. This form is also available by contacting 01772 866810.

  • Subject Access

    The Subject Access provisions of the Data Protection Act give an individual the right to have a copy of any personal data held about them. Section 7 of the Data Protection Act 1998 states that a ‘data subject’ (the person about whom the personal data refers) is entitled, upon written request, to be informed whether or not personal data is held or processed about them.

    Should you wish to know what information (if any) the Lancashire Fire and Rescue Service holds about you, you can apply to here by completing and returning the Subject Access Form. You will need to read the Subject Access Guidance that accompany this form.

    Once we have received your completed application providing you with information can take up to 40 days. In replying to applicants, Lancashire Fire and Rescue Service will pay due regard to the exemptions from this general right of access and may decline to provide such information where one or more of the following circumstances apply:

    1. The release of the information could lead to the identification of another individual to whom Lancashire Fire and Rescue Service have a duty of confidence (this will often be where the recorded information involves more than one individual/property, e.g. an incident report may identify individuals from a number of properties. The requestor will not normally be given personal details of other individuals).
    2. Information being processed for the prevention or detection of crime or the apprehension or prosecution of offenders. (We will not release intelligence about an individual under these provisions if doing so could undermine any criminal proceedings being undertaken by Lancashire Fire and Rescue Service)
    3. Paper/manual records being processed, these could include investigation files. (Whilst the searching of electronic records can normally be completed using automatic search tools, searching for hand written records cannot and Lancashire Fire and Rescue Service will often need to be advised where such information is held before they can accept such a request. Even where such paper records can be located if the cost of reviewing and releasing the information would be likely to exceed £450 then it is outside the right of access granted by Parliament.)

    It should also be noted that release of personal information under this legislation is limited to information ‘relating to the applicant.’ It does not give a person access to information relating to other individuals. Information not relating to the applicant will be edited out.

    Information released under this legislation allows individuals to satisfy themselves that where information is being processed about them, it is accurate, it is not excessive and it is not being kept longer than necessary. It is, therefore, unlikely that this method will be an appropriate way to obtain information about others, nor is it likely to be suitable for individuals considering, or taking, legal action against an individual or organisation. In such circumstances the normal legal channels of discovery are generally more appropriate.

    When requesting information it will assist us to assist you if you can tell us what the information you are seeking relates to, together with the date, time and location of any particular occurrence.

  • Requests for Incident Information

    Please note that Lancashire Fire and Rescue Service publish incident information/data online on this website. Prior to making a Freedom of Information Act request relating to Incident Information/Data please see if the information you require is available online.

    The data set can be found here.

  • Environmental Information Regulations

    The Environmental Information Regulations 2004 give individuals the right to access environmental information that public authorities hold and requires the authorities to make such information available to the public by electronic means which is easily accessible; and take reasonable steps to organise the information relevant to its functions with a view to the active and systematic dissemination to the public of the information.

    If you wish to make a request for Information under the Regulations you can do so in the following ways:
    by letter, to:

    Freedom of Information Officer
    Lancashire Fire & Rescue Services
    Service Headquarters
    Garstang Road
    Fulwood
    Preston
    PR2 3LH.

    by email: dp&foi@lancsfirerescue.org.uk

    by telephone to: 01772 866842. (However, verbal requests will require a follow-up confirmation in writing to ensure accuracy).

    • You should make your request clear and legible, and you should try to be as specific as possible about the information you want.
    • You should provide an address for us to send any documentation or information back to, an email address is acceptable.