​Before a flood:

  • To find out if you are in an ‘at-risk’ area and advice on what to do to prepare go to the Environment Agency website or call the floodline on 0845 9881188.

  • Contact your local authority for information about arrangements to deal with widespread flooding such as sandbags and evacuation centres.  You can also purchase sandbags from builders’ merchants.  Lancashire Fire and Rescue Service cannot supply sandbags.


During a flood:

During widespread flooding the Fire and Rescue Service is going to be very busy and will prioritise its attendance to emergencies where there is a risk to life.  Be assured though, that if you are trapped by floodwater or your home is severely affected, call 999, ask for the Fire Service and you will be rescued.

  • Severely affected properties will have flooding that is knee-deep. Water that is ankle- deep will not normally be considered as requiring fire and rescue service assistance. Even in severe cases of flooding we may not be able to remove the flood water if the surrounding area is flooded, with nowhere to pump the water to.

  • If your home is flooded turn off your electrics.

  • LFRS is not able to assist with flooded roadways – contact your Local Authority Highways Department.

  • LFRS is not able to assist with flooded gardens.

  • Avoid travelling where possible.  Motorists are advised not to attempt to drive through flooded roads or fords. The water is often deeper than it looks and it may be moving fast.  If people do need to use their cars, drivers are advised to allow extra time for travelling, slow down and test their brakes after driving through floodwater.

  • People – especially children – should not attempt to walk through flooded areas.   Even in shallow, fast-moving water, people can be swept off their feet and there may be hidden dangers such as open drains.

  • For ongoing updates on the situation tune in to BBC Radio Lancashire 103.9 FM  95.5 FM or 104.5 FM


Cleaning up after a flood:

  • Damaged or wet electrical appliances must be isolated or unplugged.  Don’t use electrical items until an electrician checks them.

  • Residents who have suffered flooding should make sure all electrical circuits are fully dried out and checked by an electrical engineer before they are switched back on. Where floodwater has affected the electrics in a property, Lancashire Fire and Rescue Service can provide assistance with pumping out.

  • Lancashire Fire and Rescue Service can assist the public where floodwater has entered properties but can only pump out water over six inches deep.  We may be able to assist commercial properties but a charge of approximately £250 per hour per appliance may be made.


A downloadabe leaflet from the Electrical Safety Council with advice and guidance on what to do after a flood has subsided can be downloaded here.