We work closely with the operators of high-rise buildings to help them safeguard residents in the event of a fire.

There are also things you can do to protect yourself and plan ahead in case there’s a fire in your block.

Please follow our fire safety advice for high-rise residents.

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High Rise Safety

High-rise building are designed to resist fire and stop the spread of smoke. But there are lots of practical things you can do to improve your safety.

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Make sure that you are fully aware of the fire procedures in your building.

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If there is a ‘stay put’ policy, stay where you are unless the fire is in your flat. If the situation changes, call 999 immediately.

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If the building doesn’t have a ‘stay put’ policy, get out, stay out and call 999

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Once firefighters arrive at the scene, the advice may change so make sure you stay alert.

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If there are children, older or disabled people, plan how you will get them out.

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Think of any difficulties you may have getting out, e.g. at night you may need to have a torch to light your way.

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Make sure you and everyone in your household knows where the keys are in case you need to get out quickly in an emergency.

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Practice your escape plan. After all, practice makes perfect!

Grenfell Tower

Following the Grenfell Tower fire of 2017, fire and rescue services across the UK have prioritised a review of high-rise building safety. The Grenfell Tower Inquiry also published recommendations in its phase one report, which are being put in place over time via regulatory changes.

Multiple Occupancy and High-Rise Buildings

We offer fire safety information for Responsible Persons (RPs), including freeholders, managing agents, and right to manage companies. Please visit our multiple occupancy and high-rise buildings page for more information.

Independent Advice

Leaseholders can access free initial specialist advice to understand their rights through the Leasehold Advisory Service (LEASE) (opens in a new tab).

This service is funded by the UK Government and is specifically designed for residential leaseholders or those buying a flat, as well as park home residents.

High-Rise Building Fire Safety

If you live in a high-rise, please follow our advice to protect yourself and your loved ones:

  • Install smoke detectors in your flat and test them regularly.
  • Learn your building’s nearest escape routes.
  • Your landlord must communicate escape route information – ask if you haven’t got this.
  • Remember that a ‘stay put’ policy might be more appropriate than trying to get out.
  • Never prop fire doors open. These must be closed to protect you from fire and smoke.
  • Never use a lift in the event of a fire. Take the stairs.
  • Keep all appliances and cooking areas clean and tidy.
  • Don’t charge mobile phones or e-cigarettes or when you’re out or asleep.
  • Don’t run washing machines or tumble dryers when you’re out or asleep.
  • Build your own bedtime routine, where you switch off appliances and check doors/windows.
  • If you do have a fire, call 999 and ask for the fire service immediately.

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