In recognition of the significant role that technology can play in a modern fire and rescue services (FRS), we are actively seeking ways to exploit emerging technology across the service to improve our communication and process efficiency.

This strategy sets out a framework of how we will progress that agenda together with setting out some of the external influences that we need to consider. These include our active engagement in digital and data workstreams that are underway in the National Fire Chiefs Council (NFCC) and which are attempting to standardise data and technology approaches within FRS across the country. This will ensure best practice and best value to the communities that we serve.

In addition, we will consider best practice guidelines from central Government together with other partner agency collaborations wherever possible. We will also look to align ourselves with established and accepted best practices and working patterns from across the technology sector.

The underpinning focus throughout our digital journey will be on maximising the effectiveness and efficiency of our workforce to ensure the best possible service and levels of engagement for our communities.