What is 999ReUnite
The 999ReUnite Scheme is a new collaboration between the emergency services and health. They are designed to help people that have conditions such as Dementia, Alzheimer’s, or any other mental health condition, returned home quickly. The process of locating and returning the individual home safely can be extremely resource intense and, on the occasions, where family or carers cannot be identified, use up valuable hospital bed spaces.
999 ReUnite is a partnership between Lancashire Fire and Rescue Service, Lancashire Police, North West Ambulance Service, and the Good Deeds Trust. The scheme helps locate and safely return vulnerable people—such as those living with dementia, Alzheimer’s, or other memory issues—who may become lost or disoriented.
Even if your loved one usually knows their way, a small wristband can make a big difference in an emergency.
The 999 ReUnite devices use Near Field Communication (NFC) technology that is installed in most mobile phones to read a tiny microchip inside the wristband / fob.
The 999ReUnite device has a microchip that can transfer information to a NFC enabled mobile phone.
When the 999 ReUnite device is scanned with an NFC enabled phone, it will display the vulnerable persons first name and up to two emergency contact numbers.
Tap the back of the phone on the 999 Reunite logo to display this message. Click on any of these numbers and it will call the family member or carer.
999 ReUnite helps families, carers, and emergency services act quickly when someone goes missing. It reduces stress, saves time, and gives peace of mind that help is close by. The 999 ReUnite devices are issued as part of our Home Fire Safety Check (HFSC). To request a HFSC and a 999ReUnite device, call: 0800 169 1125 or visit the HFSC web page. For further information about the scheme email preventionsupport@lancsfirerescue.org.uk
The 999Reunite scheme encourages people to sign up to the Herbert Protocol. The completed form is stored at home with the family member or carer to hand to police officers if the person is reported missing. This provides vital information about the vulnerable person including a photograph and places of interest. Further information and to download a copy of the form can be found on this link.
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