Working together to keep vulnerable people safe in Lancashire

The 999 ReUnite has a microchip that can transfer information to an NCF enabled mobile phone. emergency services: Police, Fire, Ambulance, and the NHS to help people living with dementia to return home. Wristbands and fobs are available from Lancashire Fire and Rescue Service for vulnerable people who may get confused and are able to get home safely.

What is 999 ReUnite?

999 ReUnite is a partnership between Lancashire Fire and Rescue Service, Lancashire Police, North West Ambulance Service, and the Good Deeds Trust. The scheme helps locate and safely return vulnerable people—such as those living with dementia, Alzheimer’s, or other memory issues—who may become lost or disoriented.

Even if your loved one usually knows their way, a small wristband can make a big difference in an emergency.

How does it work?

The 999 ReUnite devices use Near Field Communication (NFC) technology that is installed in most mobile phones to read a tiny microchip inside the wristband / fob.

When the 999 ReUnite device is scanned with an NFC enabled phone, it will display the vulnerable persons first name and up to two emergency contact numbers.

NFC wristband / fob

Set the device up using an NFC tag writer app on your phone. You can include the name of the person and up to two emergency contacts.

Quick identification

If a person is found, a member of the public or emergency responder can scan the wristband using an NCF enabled mobile phone and reveals the person’s first name and emergency contact numbers.

Unique Reference Number:

Each wristband has a unique ID that can be provided to the emergency services for further assistance. The scheme is Linked to Herbert Protocol: Families can complete a Herbert Protocol form with additional details—such as a photo, routines, and medical information—to help emergency services respond faster.

Get in touch.

999 ReUnite helps families, carers, and emergency services act quickly when someone goes missing. It reduces stress, saves time, and gives peace of mind that help is close by. The 999 ReUnite devices are issued as part of our Home Fire Safety Check (HFSC). To request a HFSC and a 999ReUnite device, call: 0800 169 1125 or visit the HFSC web page.