We have a number of challenging targets for a range of key performance indicators (KPIs) which help us to monitor and measure our performance in achieving success and meeting our priorities.
KPIs are reported to the Combined Fire Authority’s Performance Committee each quarter via Measuring Progress reports and at the end of the year we produce an annual service report.
We also have local indicators which help us plan our resources, and monitor trends to establish whether action is needed to address changing risk.
In 2022, His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services graded the service:
‘good’ at effectively keeping people safe and secure from fire and other risks;
‘good’ at efficiently keeping people safe and secure from fire and other risks; and
‘good’ at looking after its people.
You can find out more on His Majesty's Inspectorate of Constabulary and Fire and Rescue Service (HMICFRS) website.
This video provides an overview of our achievements in 2023-24:
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