The National Framework outlines the requirement placed upon Fire and Rescue Authorities (FRAs) to provide assurance on operational matters which are determined locally by them in partnership with their local communities, citizens, businesses, and others.
FRA’s function within a clearly defined statutory and policy framework of which the key legislative documents defining these responsibilities are:
· Fire and Rescue Services Act 2004
· Civil Contingencies Act 2004
· Regulatory Reform (Fire Safety) Order 2005
· Fire and Rescue Services (Emergencies) (England) Order 2007
· Localism Act 2011
· Policing and Crime Act 2017
· Fire and Rescue National Framework for England 2018
· Building Safety Act 2022
· Fire Safety (England) Regulations 2022
This section aims to provide assurance that our service is delivered in line with our statutory responsibilities and with due regard to the expectations set out in our CRMP including cross-border, multi-authority, and national incident arrangements. The key components, known as pillars, for operational assurance are as follows:
1. Operational Preparedness Assurance - This is the ‘before’ aspect of the assurance framework delivered through station-based assurance visits which focus on core work that is aligned to reducing risk and our capability to respond effectively and efficiently when the need arises.
2. Operational Response Assurance - This is the ‘during’ aspect of the assurance framework, which is delivered through assurance monitoring during the response phase of an incident or exercise.
3. Operational Learning - This is the ‘after’ aspect of the assurance framework, which is delivered through our debrief systems and by learning from safety events in LFRS, other Fire and Rescue Services, NFCC Organisational Learning (OL), and Joint Organisational Learning (JOL).
The data and findings from these are analysed with key learning provided for staff in a quarterly report to support improvement, and items meeting the criteria are reported to OL and/or JOL. Additionally, themes are considered for inclusion in training programmes.
Prevention and Protection
Our Prevention and Protection strategies set out how we will continue to evolve and improve the way we educate, support and, where appropriate, enforce to stop incidents occurring and protect life. Our interventions continue to evolve in line with changing societal risk, and are shaped by data, intelligence, and equality impact assessment.
Our person-centred Home Fire Safety Check (HFSC) service continues to include Safe and Well interventions including, where appropriate, falls risk assessments, alcohol, and mental health advice. LFRS remains focussed on identifying those most at risk from fire and continues to refine thematic campaigns and referral generation approaches to achieve this. In addition to delivering our role within Community Safety Partnerships our District based teams work with multi-disciplinary teams to ensure that the fire risk component of complex cases is recognised.
Education continues to be a priority and the Service has fire, water and road safety packages tailored for all Key Stages of education. The Service runs and supports a wide range of campaigns for all road users based on the National Police Chiefs Council campaign calendar whilst also taking an active role in the Lancashire Water Safety Partnership.
We continue to provide the Kings Trust Team program and have Fire Cadet Units at a range of locations across Lancashire, complemented by a range of other youth engagement activities tailored to local need.
Our Incident Intelligence Team continues to investigate fires, gathering evidence to assist arson investigations, and intelligence to drive the continual development of prevention activities which keep pace with the perpetually evolving nature of risk in our society.
The Grenfell Tragedy in 2017, and the resultant public enquiries and technical reviews, has initiated the most far reaching and fundamental changes to Building Regulations and Fire Safety legislation seen in decades. To support change LFRS has invested in transformation to ensure it is well placed to meet future challenges. 2023 saw the Service become a joint regulator with the Health and Safety Executive and Building Controls at all stages of the design, construction, occupation, and operation of Higher Risk Residential Buildings.
Whilst this increased focus on the safety of residential buildings is welcome, such buildings make up only a proportion of Lancashire’s built environment. The Service will continue to utilise a risk-based approach to identify the wider range of premises at risk from fire and undertake fire safety interventions to assure compliance. Support to business and commerce continues to remain a priority and we will maintain the ability to enforce and indeed prosecute where fire safety law has been ignored or flouted. Business support will continue to be provided by our Business Safety Advisors, campaign activity and website support, and we will continue to contribute to the principles of better regulation through our Primary Authority Schemes.
Whilst specialist and highly skilled Fire Safety Inspectors will undertake ‘audits’ we have increased our ability to ‘check’ compliance through our Business Fire Safety Check service which is undertaken by our Operational Crews. These visits evaluate simple measures linked to effective fire safety management and provide an opportunity to collect risk information and provide arson risk reduction advice.
Mutual Aid Agreements
The National Framework states that Fire and Rescue Authorities must make provision to respond to incidents such as fires, road traffic collisions and other emergencies within their area and in other areas in line with mutual aid agreements. LFRS maintain mutual agreements for reinforcements with our five bordering Fire and Rescue Authorities - Cumbria, Greater Manchester, Merseyside, North Yorkshire, and West Yorkshire. These agreements are periodically reviewed to maintain currency and provide optimal response arrangements.
National Resilience
For the purposes of this document, National Resilience (NR) is defined as the capacity and capability of Fire and Rescue Authorities to work together and with other Category 1 and 2 responders to deliver a sustained, effective response to major incidents, emergencies, and disruptive challenges, such as (but not limited to) those identified in the National Risk Register of Civil Emergencies. It refers to risks that need to be planned for on a strategic, national basis because their impacts and consequences would be of such scale and / or complexity that local resources would be insufficient, even when considering mutual aid arrangements.
LFRS is a signatory to the National Mutual Aid protocol and has deployed assets to major incidents outside the region. The costs of such mobilisations are borne by the FRA within whose area the incident occurs and are therefore re-claimed by LFRS.
We remain subject to the NR audit processes which test the various aspects of our NR capabilities. Merseyside Fire & Rescue Service assumed the lead authority role for National Resilience on behalf of the Home Office in 2016. This includes taking responsibility for assurance, training, long-term capability management and Fire Control with regard to National resilience.
Business Continuity
Business Continuity Management (BCM) is a core element of Lancashire Fire and Rescue Service’s corporate risk management framework and supports compliance with the Civil Contingencies Act 2004 and the Fire and Rescue Services Act 2004, including the requirement to plan for periods of industrial action.
The Service operates a structured BCM framework aligned to the Business Continuity Institute’s Good Practice Guidelines and the principles of ISO 22301. This framework enables the identification and prioritisation of critical activities, assessment of risks to service continuity, and the development, testing and maintenance of proportionate continuity plans. Clear arrangements are in place for plan invocation, governance, training and accountability.
During the year, BCM arrangements continued to evolve in response to an increasingly complex risk environment, with greater emphasis on organisational resilience, system dependencies, workforce availability and alignment with wider risk management and emergency planning activity.
The Service’s BCM arrangements were subject to internal audit during the year and received a Substantial Assurance opinion, providing confidence that controls are well designed and operating effectively. Plans are reviewed and exercised at least annually, with learning incorporated to ensure arrangements remain current and effective.
Overall, the Service remains confident that its BCM arrangements are robust, compliant with statutory requirements, and capable of supporting the continuity of critical functions during periods of disruption.
Safety, Health, and Environment
The Combined Fire Authority meets regularly to provide strategic political leadership to the Service. The Authority has overall responsibility for the effective governance of Safety, Health, and Environment (SHE), including:
· Agreeing the SHE Policy which outlines their commitments and ensuring adequate resources are available for the establishment, ongoing implementation and control of a Safety, Health, Environment and Wellbeing (SHE) Management System.
· Providing a clear direction for the Executive Board and Senior Management Team to establish policies and manage safety, health and environmental responsibilities effectively.
· Consideration of local and national issues which impact on Safety, Health, Environment and Wellbeing within the Service.
· Monitoring performance through receipt of the Annual SHE Report, to provide governance and assurance that an effective SHE Management System is operational within LFRS.
Our health and safety arrangements are based on the model Plan, Do, Check, Act set out in the Health and Safety Executive publication HS(G)65 – Successful Health and Safety Management and written and implemented to the International Standard for Health and Safety Management Systems, ISO 45001:2018. The environmental aspects of the management system are written and implemented to the International Standard ISO 14001:2015.
External Certification for both standards has been in place since 2011 with re-certification taking place every 3 years followed by annual surveillance audits. The last successful audit took place in 2025, where certification was extended by the external audit team. As part of the audit process, the auditors visit a range of stations and departments and examined the ‘Full provision of fire, rescue and supporting services across Lancashire’ delivered by the Combined Fire Authority from a health and safety, wellbeing and environmental perspective.
We have procedures in place to report and investigate safety events, both events which have resulted in an injury to an individual or ‘near miss’ events which had the potential to cause harm. These processes allow us to identify areas where improvements to our arrangements can be made.
The Deputy Chief Fire Officer has director level responsibility for health, safety, wellbeing and environmental compliance. They chair our internal group, the Health, Safety and Environment Advisory Group which meets quarterly to monitor and review our compliance, undertake horizon changes for changes to legislation and guidance and identify corrective actions to improve our performance. We also have arrangements in place for consultation on health and safety issues with the representative bodies, ensuring we have a collaborative approach to ensuring the health, safety and wellbeing of our staff.
Each year a performance review of Safety, Health and Environment is carried out and reported to the Combined Fire Authority in the Annual SHE Report. Part of business-as-usual is the review of policies, procedures, support for staff wellbeing and guidance to ensure that we continue to meet our legal obligations in respect of safety, health and environment and we validate this by a system of internal and external audits.
To ensure continuous improvement is made across safety, health, environment and wellbeing, we have developed aspirational 5-year delivery plans, supported by objectives and actions each year to assist in delivering future improvements.
Leadership and Development
The Leadership and Development Department works in conjunction with other departments within the Service, such as Human Resources and the Safety, Health, and Environment Department, to provide training and development for all members of staff. This includes corporate induction, health and safety, data protection, and safeguarding, to ensure compliance, reduce risk, and maintain competence within each role.
As defined in the Fire and Rescue Services Act 2004, FRAs have a duty to secure the provision of training for personnel in relation to fighting fires, road traffic collisions (RTCs) and emergencies other than fires and RTCs. To comply with the elements of fighting fires and RTCs, the Service provides training in:
· Breathing apparatus and fire behaviour
· Incident command
· Blue light driving
· RTC
· Trauma care
· Firefighter core skills.
In relation to emergencies other than fires and RTCs, our CRMP identifies emergency special services to include flooding and water rescue incidents, wildfires, animal rescue, rope rescue, hazardous materials/spills and assisting other agencies.
Training programmes are designed to align with organisational requirements, prioritising the safety and competency of personnel in delivering prevention, protection, and response services.
The Leadership and Development Centre supports continual learning and organisational development. Training programmes are designed using insights gained from Joint Operational Learning, National Operational Learning, internal operational and organisational reviews, and reports on significant national events. Ongoing development and maintenance of competence is a key focus, and this is facilitated through a robust maintenance of skills programme linked to an e-learning system, which is continually updated. Programmes are tailored to each role and responsibility, with a particular focus on leadership development across the Service.
Trainers are selected and developed across a diverse range of specialisms, from the intricacies of boat handling and rope rescue to the complexities of mounting a successful fire safety prosecution. Where necessary, support is commissioned from specialist providers.