To begin the process, please fill in your details in the questionnaire below as accurate as possible. If, through your answers, we class you as being low risk, we will email you fire safety advice specific to your needs.
If we believe that you have a higher risk of having a fire, your contact details will be sent to our Contact Centre who will arrange a home fire safety check visit with you.
If you have any problems filling this form in, please call 0800 169 1125. If you have a hearing impairment and wish to contact our contact centre, you can text 07766 831145. Office hours are Monday to Friday 9am-4pm excluding Public Holidays. The office is also closed between the period of the 23 December until the New Year.
If you have received a Home Fire Safety Check from us and your smoke alarm has stopped working, contact Fire Angel on 0800 141 2561, from Monday to Friday between 9am and 5pm, and they will arrange for a replacement smoke alarm to be delivered.
More information is available on website about smoke alarms.
If you a partner agency, you can access the portal using the link below.
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