What happens during a home fire safety check

During the visit, we will:

  • Talk about fire risks in the home and how to reduce them.

  • Check existing smoke alarms and fit new ones if needed.

  • Give advice on escape routes and what to do in case of fire.

  • Identify any additional risks and suggest solutions.

  • Provide specialist equipment if appropriate (e.g. vibrating smoke alarms for people with hearing difficulties).

Home fire safety check

What we are not looking at

We want people to feel comfortable welcoming us into their homes. A Home Fire Safety Check is not:

  • A house inspection.

  • A check on housekeeping, cleanliness, or decoration.

  • Linked to social services, housing, or benefits.

  • A reason for anyone to lose their home or tenancy.

Our role is purely to help people live more safely and confidently.

Who can receive a home fire safety check?

We prioritise people who are most at risk, including:

  • Older people living alone.

  • People with reduced mobility or health concerns.

  • Individuals with sensory impairments.

  • Families with young children.

  • People who may be at higher risk due to lifestyle or living circumstances.

If someone doesn’t meet the criteria for a home visit, we can still provide tailored fire safety advice online or by phone.

How to make a referral

If you know someone who would benefit from a Home Fire Safety Check, you can make a referral in just a few minutes:

  1. Complete our online referral form [link to form].

  2. Email us at [insert secure email address].

Please include as much information as possible about the person’s needs so we can provide the right support.

Make a referral

Becoming a referral partner

We welcome organisations who work directly with vulnerable people to join us as referral partners. Partners include health services, housing providers, social care teams, charities, and community groups.

As a partner you will:

  • Gain direct access to our referral system.

  • Help protect your service users from the risk of fire.

  • Receive regular updates and support from our prevention team.

Training for partners

We offer free training to help your staff and volunteers:

  • Understand fire risks and how to spot them

  • Know when and how to refer someone

  • Learn about our services and how we support vulnerable people

Training is available online or in-person and can be tailored to your organisation’s needs.

Partner Newsletter

Stay connected with the latest updates, resources, and partnership opportunities by signing up for our Partner Newsletter.

  • Sign up here [newsletter sign-up link].

  • Access previous editions of the newsletter:

    • [Newsletter – September 2025]

    • [Newsletter – July 2025]

    • [Newsletter – May 2025]

The newsletter is a great way to keep informed about upcoming training, new fire safety initiatives, and community success stories.