Work with us to significantly reduce the risk of fire.
We work closely with partner agencies across our community to help protect the most vulnerable people from the risk of fire in the home. A Home Fire Safety Check (HFSC) is a free service where our trained staff or volunteers visit a person’s home to provide practical fire safety advice and, if necessary, fit smoke alarms or other safety equipment.
Our aim is simple: to reduce the risk of fire and keep people safe and independent in their own homes.
Why partnerships matter in home fire safety
Wider Reach into Communities
• Fire services alone can’t reach every household.
• Partners (schools, housing associations, health providers, businesses, community groups) can share fire safety messages directly with the people they serve.
Trusted Messengers
• People often listen more readily to organizations they already know.
• Partners can reinforce fire safety advice in everyday settings (workplaces, clinics, community centers).
Targeted Support for Vulnerable Groups
• Some households are at higher risk (elderly, people with disabilities, low-income families).
• Partners working with these groups help identify needs, provide access, and ensure safety resources get to those who need them most.
What happens during a home fire safety check
During the visit, we will:
Talk about fire risks in the home and how to reduce them.
Check existing smoke alarms and fit new ones if needed.
Give advice on escape routes and what to do in case of fire.
Identify any additional risks and suggest solutions.
Provide specialist equipment if appropriate (e.g. vibrating smoke alarms for people with hearing difficulties).
What we are not looking at
We want people to feel comfortable welcoming us into their homes. A Home Fire Safety Check is not:
A house inspection.
A check on housekeeping, cleanliness, or decoration.
Linked to social services, housing, or benefits.
A reason for anyone to lose their home or tenancy.
Our role is purely to help people live more safely and confidently.
Who can receive a home fire safety check?
We prioritise people who are most at risk, including:
Older people living alone.
People with reduced mobility or health concerns.
Individuals with sensory impairments.
Families with young children.
People who may be at higher risk due to lifestyle or living circumstances.
If someone doesn’t meet the criteria for a home visit, we can still provide tailored fire safety advice online or by phone.
How to make a referral
If you know someone who would benefit from a Home Fire Safety Check, you can make a referral in just a few minutes:
Complete our online referral form [link to form].
Email us at [insert secure email address].
Please include as much information as possible about the person’s needs so we can provide the right support.
Become a referral partner
We welcome organisations who work directly with vulnerable people to join us as referral partners. Partners include health services, housing providers, social care teams, charities, and community groups. As a partner you will:
Gain direct access to our referral system.
Help protect your service users from the risk of fire.
Receive regular updates and support from our prevention team.
Training for partners
We offer free training to help your staff and volunteers:
Understand fire risks and how to spot them
Know when and how to refer someone
Learn about our services and how we support vulnerable people
Training is available online or in-person and can be tailored to your organisation’s needs.
Frequently asked questions.
What happens after I make a referral?
How long does it take?
Newsletter - Prevention Matters.
Stay connected with the latest updates, resources, and partnership opportunities by signing up for our Partner Newsletter.
Sign up here [newsletter sign-up link].
The newsletter is a great way to keep informed about upcoming training, new fire safety initiatives, and community success stories.
