Electrical Safety

Look out for warning signs: Burn marks, scorch marks, or unusual smells from plugs and sockets could signal a problem.

Use the right charger: Always use a genuine charger that is designed for use with the product you have purchased.

Never use a damaged charger—if it’s frayed, cracked, or overheating, replace it immediately.

Don’t cover chargers while in use, as they can build up heat.

Unplug chargers when not in use—even when not connected to a device chargers still draw power and can overheat, increasing the risk of fire.

Charge safely - always place phones and laptops on a solid stable surface, don’t charge on beds or carpets, as they can overheat and catch fire.

E-cigarette batteries need extra care—never leave them charging unattended or for long periods.

Check for the CE mark on chargers to ensure they meet European safety standards.

Do not charge electronics overnight – overcharging can cause overheating and increase fire risks. Always unplug your devices once they are fully charged.

Turn off appliances when not in use – this helps save energy and reduces the risks of faults that could lead to fire.

Watch for warning signs with laptops - If you notice any of the following: sudden shutdown, strange smells, or excessive heat - stop using immediately.. Overheating can cause serious damage or even start a fire.

Never leave appliances running when you are out or asleep – faults can occur at any time, and unattended appliances such as washing machines and dishwashers pose a fire risk.

Charge e-bikes and e-scooters safely – never charge them on an escape route in case of a battery fire.

Register your appliances to be notified of recalls or faults. You can register your appliances (opens in a new tab) for free so you’ll be notified of any recalls.