Temporary Training and Apprenticeship Administrator

As a member of our Leadership and Development Centre (LDC), you will play a key role in supporting our learning, development and apprenticeship activity. We offer a generous benefits package including a local government pension, flexitime, free on‑site parking, and excellent annual leave entitlement.

About the Role

This varied and rewarding role provides administrative support across our Learning and Development Centre, including but not limited to aspects of apprenticeship administration. While knowledge of apprenticeship processes is beneficial, it is not essential—we welcome applicants with strong administrative experience and a willingness to learn.

Working as part of a supportive team, you will:

• Process training requests and liaise with training providers.

• Maintain accurate records and data, including learning systems, monitoring spreadsheets and producing reports.

• Support the delivery and administration of apprenticeship programmes, including data entry onto the Individualised Learner Record (ILR).

• Provide high-quality customer service to staff, apprentices, partners and stakeholders.

• Assist with logistics such as room bookings, course commissions, mailbox management and event coordination.

• Support audit, inspection and quality assurance activity (including OFSTED, where applicable).

• Uphold confidentiality, professionalism and safeguarding responsibilities at all times.

This is a role for someone who enjoys being organised, working with others, and supporting a busy learning environment.

What We’re Looking For

We’re interested in people who can demonstrate:

Essential:

• Experience working in an administrative role.

• Competence in ICT, especially Microsoft Office (Outlook, Word, Excel).

• Strong customer service skills and a positive, flexible approach.

• Ability to prioritise workload and meet deadlines.

• Accuracy, attention to detail and confidence in managing information.

• Excellent communication skills.

• Integrity, professionalism and confidentiality.

• A commitment to equality, diversity and inclusion.

Qualifications:

• 4 GCSEs including English and Maths (or equivalent).

Other Requirements:

• Full category B driving licence and access to a suitable vehicle.

• Ability to attend occasional evening or weekend meetings/events.

• This role is subject to a standard DBS check.

How to apply?

External Applicants: Please click the above link for the online application and further information.

Internal Applicants: Please apply via your MiPlace employee self service account. This ensures your application is saved within your account, and any personal information requested in the application form will automatically pre populate using the details stored in your MiPlace account. Please review and update these details if necessary.

Key Dates

Closing date for applications is 23:59 hours on 25 March  however we reserve the right to close the advert prior to this if sufficient quality applications have been received.

We anticipate interviews to take place 2 April.

Further Information

This post is subject to a Standard check with the Disclosure and Barring Service.

Diversity Matters at Lancashire Fire and Rescue Service. We want to attract the broadest range of people to work with us and the more diverse the workforce, the better able we are to serve our community. We are committed to equality of opportunity and welcome applications from all individuals regardless of gender, ethnicity, disability, sexuality, social background, religion and/or belief or age. We are proud to be a Disability Confident Employer.

This post has been advertised internally and externally.

*With effect from 6 July 2023, Fire & Rescue Authorities have been listed in Schedule 1 of the Rehabilitation of Offenders Act (Exceptions) Order 1975, meaning that all LFRS roles are subject to a Standard Level Disclosure and Barring Service (DBS) Check as a minimum. Some roles within the Service will be eligible for a higher level check depending on the duties of the role.